I remember the day I bought my first computer. I was nineteen and just starting out in graphic design school. This wasn’t by far the first computer in our family household, but my first personal computer. The hot thing at the time was the iMac DV Special Edition and my credit card was burning a hole in my pocket. Along with the computer I would of course need all the accessories, including a printer. So the computer salesman eagerly escorted me to the display of ink jet printers, which they were practically giving away to anyone who bought a computer. Being the fool that I was (and still am at times) I took one.
The world of computer printing devices is large and confusing, but the manufacturers have made it easy for the average consumer by designing these inexpensive machines that purportedly produce illustrious, full-color, photo quality images. On the outside it seems like the obvious choice. Do I want to be able to print in color instead of plain ol’ greyscale? Well yes, certainly I do! Do I want to pay a lot of money for this device? No way, I’m on a budget! Do I want to replace ink cartridges every three months regardless of how much I actually used them? Oh yeah… wait, what?
It didn’t take long before I was hit by the reality of the ink jet phenomenon. These machines are probably the biggest scam that exists on the computer peripherals market. I’ve owned three of them since I bought that first computer in 1999, and will never buy one again if I can help it. All of these machines died on me after about a year of unfaithful service. I still have one at work that sits under my desk, but only because there’s an attached scanner that does still work. The printer part of it no longer functions. The problems that I’ve experienced with ink jet printer isn’t just limited to the cheaper ones either. I’ve had the displeasure of having to operate some $500+ models during my time working at Platt College, and they suffered from the same issues as any other I have used.
The number one problem with these things is their namesake ink jets. The hassle of cartridges begins from the moment you have to figure out which ones to buy, and then shell out a good chunk of cash for them. Don’t forget you’ll also need expensive, high-quality, ink jet specific paper so that your colors won’t bleed through the page like a Sharpie pen. But this is just what you have to do if you want to print glorious colors right? So you get the fresh cartridges to your office, install them and wait fifteen minutes for the machine to calibrate its damned self. While it’s whirring and buzzing you find yourself a nice photo to make your first print, or if you’re a nut like me you make a test pattern in Adobe Illustrator so you can check the color output. The noise finally subsides and it’s time to fire up the jets. The machine begins printing and you sit there watching it like a hawk as it comes out line by line by line by… There’s lines all across your print. So begins the endless process of trouble shooting the inconsistencies in your image. Did you run the head cleaning program? Did you set the output level correctly? Did you use the right paper settings? Maybe you just have to print a few more out to warm the heads up. Maybe it’ll clear up after it finishes drying. If you’re lucky enough, you might get a few good shots out of the thing but this won’t last for long.
Eventually the heads die. They become clogged beyond repair. You check your ink levels in the software and it’s saying you have 50% cyan, but there’s not a drop to be found on your print. Meanwhile there are plenty of drops of magenta, but they look like they were sprayed on with a garden hose. Looks like you’ll just have to go get some more cartridges. These old ones you could take to a recycling center, but it’s halfway across town and they’re not open on Sundays… aww, fuck it. Just throw ‘em in the trash. What I’ve been told it that in order for the heads to stay clog free you have to use them on a regular basis. Which I guess is about six times a day.
I think I could go on for days about how much I hates these things but what it boils down to is that these consumer grade ink jet printers are a total gimmick product. They attract buyers with their supposedly amazing features and low initial price, but hide their long term flaws and maintenance costs. Then the consumer is trapped in their dreams of creating beautiful color prints at the push of a button even though they understand nothing about how real printing is done. If I really needed to print a photo I’d want it to be the best quality I could possibly get, and that would be better handled by a photo processing center. I’ve had two digital photo teachers that swear by Costco for their photo printing. Hell, if you need some quick and dirty color reports printed you can get it done on a Kinko’s copier.
After burning through so many of these machines I sat down and thought about what kinds of things I really needed to print. The majority of my printing wasn’t photos or artwork but documents. Plain text documents. I was printing lots of maps too, which may look nice in color but is hardly necessary.
So the logical choice for my next printer was a greyscale laser, and I have to say that it’s the best printer I have ever owned. It’s fast for one thing. It spits out pages in a matter of seconds. Not as fast as a photocopy machine but for my intents and purposes it’s just fine. The pages stack nicely on top of the machine and not it some obtrusive drying tray. I’ve owned the laser printer for more than two years and have printed over a thousand pages on it. Not once have I changed the cartridge. I actually bought an extra cartridge when I got the machine (still being in my ink jet mindset) but it’s just sitting, opened in the box for the day when I’ll actually need it. The cartridge comes with instructions on how to send it back to the factory once the toner is exhausted so that it can be recycled. I can run cheap paper through it and still get crisp lines. I don’t think they even make a high quality laser paper. It’s just unnecessary. The laser printer cost me a little over two hundred bucks, but it’s reliability more than compensates for that.
The only ink jet printer I’ve used that I can say works well is the big one that we have at the office. It’s about five feet wide and costs twenty thousand dollars. We’ve had our share of difficulties with it, mostly software related, but once we got all of the settings straightened out it started making some nice stuff. But this machine is a completely different animal from the consumer level printers out there. This is an industrial machine for businesses that make prints for profit. So unless you’re a pro graphics shop you probably don’t need an ink jet printer.
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